Capture This is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Capture This may change this Policy from time to time so please check this page occasionally to ensure that you are happy with any changes.
HOW DO WE COLLECT INFORMATION FROM YOU?
We obtain information about you when you use our contact us form on our website, when you contact us via our telephone number or via post, or when you email us to enquire about our products and services. We also obtain information if you have opted into newsletter signups. If you contact us via. Facebook Messenger or Instagram we won’t store your personal information, just your handle.
WHY WE NEED IT?
We collect your personal data in regards to using our services, so we can contact you regarding business matters to obtain information. We also collect information for marketing purposes.
The personal information we collect might include name, address, email address and telephone numbers or social media handles. This information is needed so we can contact you to ask questions and send update information for example a change of service. We only keep contact details for up to a year after the service, although we keep emails indefinitely for newsletter signups until unsubscription has occurred.
Data Protection law recognises that certain categories of personal information are more sensitive. These are known as special categories of data and cover health information, race, religious beliefs, and political opinions. We do not collect special categories of data about our customers unless there is a clear reason for doing so such as participation on a course where we need to ensure we provide the appropriate facilities or support.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal or transactional data stored on our systems.
Photographs, recordings, videos, or DVDs in which individuals are identifiable will only be used with their explicit written consent.
Information no longer required will be disposed of appropriately including ensuring that data is non-recoverable from any computer system.
Data about individuals shall be deleted on the request of the individual when the data is no longer used or required by George Krousti Photography, although the only information sent is that via email of address/name/contact number.
WE MAY USE YOUR INFORMATION TO:
– contact you with information and time changes
– send you questions on adaptations and or/ a change
– to seek your views or comments on the services we provide;
– notify you of changes;
-contact you regarding quotes and deliveries;
COOKIES
1. What are cookies
A cookie is a very small piece of information that a website stores to save and collect basic information. Many cookies are essential to the operation of our website, for example to allow you to make a purchase or create an account with us. Cookies on our site are also used to customise certain areas of content just for you, and to make your browsing experience more efficient and faster.
2. How we use cookies
Cookies on our website are used for the following purposes
1. To enable you to create an account to have information such as order history, or your details remembered for later.
2. To analyse the use of our website through Analytics software such as Google Analytics.
3. Information collected
The cookies our website uses do not collect any sensitive information such as your name, address, email address, or any other contact details.
4. How do I disable cookies?
To fully disable cookies on our website, you will need to change the settings in your website browser.
Full instructions for all browsers can be found at http://www.aboutcookies.org/default.aspx?page=1
5. Links to other websites
This cookie policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
THIRD PARTIES:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
YOUR RIGHTS:
Data protection laws give you fundamental rights in relation to your personal data. This includes the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can read more about your rights at:https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you would like to exercise any of the rights set out here, please contact us at george@capture-this.co.uk.
There will be no fee to access your personal data (or to exercise any of the other rights). However, if your request is clearly unfounded, repetitive or excessive, we may charge a small fee or be unable to comply with your request in these circumstances.
As a security measure we would need to request certain information from you to allow us to confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is to ensure that personal data is not given to any person who does not have the right to receive it. We may also ask you for further information in relation to your request to enable us to respond faster.
We will endeavour to reply to all legitimate requests within one month. Sometimes it may take us longer than one month if your request is complex or you have made a number of requests. If this is the case we will notify you.If you are not satisfied with any aspect of how we collect or use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). As a small business, with customer privacy our utmost priority, we would be grateful if you would contact us as your first priority if you do have a complaint so that we can try to resolve it for you.
DATA RETENTION:
We will only store your personal data for as long as necessary to fulfil the purposes we collected it for. This includes the purposes of meeting any legal, accounting, or reporting requirements.
When determining what the correct time is to retain the data for we look at its volume, nature and sensitivity, possible risk of harm from unauthorised use, the processing purposes, if these can be achieved any other way and legal requirements.
For the purposes of tax and accounting the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years.
In some circumstances we may redact your personal data for research, statistical, or historical accounting purposes, in which case we may use this information indefinitely without further notice.
The only other data we keep is contact data for an ongoing order or during a stockist-supplier relationship.
CHANGES:
This privacy policy will be updated from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.
Thank you so much for taking the time to read this policy, please be aware that we do everything to keep you and your data safe online.
Capture This